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York County, VA provides online services for those customers who wish to submit service requests for various types of issues.  By creating an account, customers can follow the status and progress of their request online and receive email updates when the status of the request changes.

DO NOT SUBMIT A CUSTOMER SERVICE REQUEST FOR A SEWER BACKUP/SPILL.  If you are experiencing a sewer backup or have observed a manhole or vacuum pot overflowing, please call 757-890-3773 immediately.

Please note you can submit a service request anonymously. However, if you want to track the status of your request(s), see previous requests and get updates, you must register for an account.

Privacy Notice: If you create an account with your email address, it may be required to be shared in the event of a FOIA request.